Too big? Wrong color? No worries. We accept returns on any item (except personalized items such as dog tags, etc) returned to us in new, unused condition within 30 days - no questions asked. Used items (including hair traces) are not returnable. We do not pay for return shipping. We recommend that you insure your return package against damage, theft or loss. Please note that we charge a 20% re-stock fee on all returns.

Send your item back to the following address:

Rover In Clover Returns

2754 54th Street

Fennville, MI 49408

Important: Dog tags and other items custom engraved with your dog's unique information are not returnable. Please note that hand stamped dog tags often have original qualities that give them their own style (lettering depth, kerning, nicks, scratches, bumps, etc.).  These "imperfections" are actually a natural process of the art of engraving. Please embrace these unique qualities as an extension of your dog's own personality.

Items returned in used condition (traces of hair, scratches or markings of any kind) will be refused or given a partial refund at our discretion. If your item has hair or signs of use, please consider donating it to a rescue group or animal shelter.